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Digital Marketing

Finding your way through healthcare digital marketing can be daunting.

Utilizing our expertise and customized solutions, you can transform healthcare marketing challenges into opportunities.

What is healthcare digital marketing?

Healthcare Digital marketing allows you to connect healthcare providers with potential patients by using digital channels to enhance their healthcare journey.

By leveraging digital strategy, search engine optimization (SEO), social media marketing, and media strategy, you can drive patient engagement, promote preventative care, and create a more informed patient community.

Think of it as building bridges between your healthcare business and your patients, using digital tools and content as your construction material.

It’s about making healthcare more accessible, understandable, and human, one interaction at a time.

How the healthcare industry is changing

An Image That Shows 77% Of All Health Inquiries Begin At A Search Engine. 43% Of All Healthcare Consumers Book Online 60% Chose One Provider Over Another Because Online Presence

With the changes in technology, the healthcare industry is evolving rapidly and is creating a more informed, digitally connected patient population. Patients have become active players in their healthcare journey and are, seeking transparency, convenience, and personalized experiences akin to those offered by leading customer-centric industries. 

Telehealth services have surged, providing patient care remotely and making healthcare more accessible. Data analytics and AI are improving diagnosis accuracy, personalizing treatment plans, and predicting health trends.


This paradigm shift in the industry is reshaping how healthcare organizations approach their target audience. To be effective in this arena, you will need a comprehensive digital marketing strategy.

 Healthcare providers are investing more in patient-centric models. Digital marketing is proving to be a vital tool for enhancing connection with patients, improving outreach, and providing access to critical healthcare services.

As healthcare providers invest more in patient-centric models, digital marketing is proving to be a vital tool. Enhancing connection with patients, improving outreach and providing access to critical healthcare.

Digital marketing strategy for healthcare

A robust marketing strategy for healthcare doesn’t merely mean having a functional website or being present on social media.

It’s about building a cohesive strategy that integrates multiple digital channels – from local SEO and email marketing campaigns to targeted social media ads and pay-per-click advertising and aligning that strategy with your patients’ needs and expectations.

Such a strategy enables healthcare professionals to reach a wider audience, deliver personalized care information, boost patient engagement, and ultimately, improve health outcomes.


Flat Animation Of A Doctor Sitting At A Desk, A Young Girl On A Stool, And A Mom With Her Hand Out Talking About Healthcare Digital Marketing

the patient journey and why it matters for Healthcare Marketing

When developing your full-service digital marketing healthcare strategy, start by taking a step back and considering the full picture of the patient journey.

Your initial goal will be to attract and engage potential patients, but the strategy shouldn’t stop there. It should cover each phase of the patient journey, from awareness and decision-making to conversion and ongoing engagement.

Crafting an Effective Multi-Channel Funnel

Flat Image Of 6 Doctors On A Grid With A Magnifying Glass Over The 2Nd On On The Top Row A Woman Looking At The Doctors Through Binoculars

To ensure that people can find you on the web and learn who you are and how you can help them, the awareness phase may include digital marketing to leverage SEO to ensure your website ranks highly on search engines. Another strategic element of your plan would be to utilize content marketing as a  way to position your healthcare organization as a trusted source of information  Social media, properly utilized, can raise visibility and promote direct engagement with potential patients.

Once potential patients are aware of your organization, decision-making elements come into play. At this point in your strategic plan, targeted advertising, email marketing campaigns, and the strategic use of testimonials and online reviews can be vital.

Your goal is to build trust and demonstrate the specific value your healthcare services offer.

Having well-designed, user-friendly web pages are key to changing a “potential” patient into a new patient for your healthcare organization. Providing online scheduling capabilities, clear calls to action, and intuitive site navigation can all improve your potential in gaining new patients.

Taking it a step further, a great healthcare digital marketing strategy may also incorporate retargeting campaigns to re-engage individuals who have shown interest but haven’t yet taken the step to schedule an appointment or service. There are many digital marketing practices that play an essential role in bringing new patients to your organization.

The aim of your well-thought-out digital marketing strategy is to maintain an ongoing dialogue, offer relevant health information, and establish your organization as a trusted partner in each patient’s health journey.

A healthcare digital marketing strategy that is data-driven and continually optimized based on performance analytics will allow your healthcare organization to make the most of its marketing efforts and truly connect with the patients you serve.

Once potential patients are aware of your organization, decision-making elements come into play. This is where targeted advertising, email marketing campaigns, and the strategic use of testimonials and online reviews can be vital.

The goal is to build trust and demonstrate your services’ specific value. When it comes to conversion, well-designed, user-friendly web pages are key. Online scheduling capabilities, clear calls to action, and intuitive site navigation can all improve conversion rates.

It’s about integrating multiple digital channels – from local SEO and email marketing campaigns to targeted social media ads and pay-per-click advertising – into a cohesive strategy that aligns with your patients’ needs and expectations. Such a strategy enables healthcare professionals to reach a wider audience, deliver personalized care information, boost patient engagement, and ultimately, improve health outcomes. 

Best Healthcare digital marketing strategies

In the realm of digital marketing, there’s no one-size-fits-all strategy. Every Digital marketing platform is different and not all healthcare businesses need to be on every platform. You need to be able to reach your patients where they are in the digital realm.

However, several key healthcare digital marketing strategies have proven effective across every industry, including healthcare.

Here are some of the digital marketing essential tactics to consider:

Search Engine Optimization: Ensures your website appears in relevant search queries and improves its visibility on Google search results pages.

Content Marketing: Involves creating and sharing relevant, valuable content (like blog posts or videos) to engage your audience and build your organization as a trusted source of information.

Social Media Marketing: Social media platforms like Facebook, Twitter, and Instagram are great to reach your target audience, engage them in conversation, and drive traffic to your website.

Email Marketing: In the healthcare industry, emails are one of the most effective tools. They Enable you to send targeted messages to people who’ve expressed interest in your services. It’s great for sharing updates, promoting events, or providing healthcare tips.

Pay-Per-Click (PPC) Advertising: An advertising model where you pay a fee each time one of your ads is clicked. Google Ads is a popular PPC platform.

Influencer Marketing: Collaborating with individuals who have a strong online influence in your industry can help to boost your visibility and credibility.

Local SEO: A strategy that focuses on optimizing your online presence to attract more business from relevant local searches.

Retargeting Campaigns: These target users who have already visited your site or shown interest in your services, reminding them of your offerings and encouraging them to take further action.

User Experience (UX) Optimization: Ensuring your website is user-friendly and intuitive. Good UX leads to increased user engagement and higher conversion rates.

Google Analytics and Performance Tracking: Continually monitoring and analyzing your healhcare digital marketing efforts allows for informed strategy adjustments and optimization for improved results.

How healthcare marketers can create successful marketing strategies

Creating your successful marketing plan for healthcare requires a thoughtful and proactive approach. Let’s break it down:

Successful digital marketing campaigns aren’t merely about creativity; they demand meticulous planning and execution. As a healthcare marketer, you should clearly define your campaign goals, understand your target audience, and create compelling content that speaks to their needs and concerns.

From there, you should choose the right online platforms for your message and execute your campaign, ensuring consistency across all platforms.

Strong patient communication is pivotal to any healthcare organization’s strategy. Healthcare marketers must consider the patient journey, create tailored messages, and use digital channels to deliver these messages at the right time.

Aim to foster two-way communication, allowing for patient feedback and creating opportunities for engagement.

What doesn’t get measured, doesn’t get managed.

To assess the success of your strategy, it’s crucial to measure and analyze its impact. Use key performance indicators (KPIs) like website traffic, social media engagement, or conversion rates to understand what’s working and what’s not. These insights can inform future strategies and improve your overall marketing effectiveness.

The digital landscape is packed with tools that can streamline your marketing efforts.
From SEO tools like SEMrush for improving your search engine rankings to social media management tools like Hootsuite for scheduling posts, these resources can make your marketing more efficient and effective.

Additionally, tools like Google Analytics can help you track your performance and understand your audience better.

Integrating these elements in the best way that resonates with your mission and goals,  healthcare marketers can create a robust, effective strategy that resonates with patients and drives meaningful results.

Crafting an effective healthcare digital marketing strategy is no small feat. It requires deep industry knowledge, a patient-first mindset, and a finger on the pulse of ever-evolving digital trends. But you don’t have to do it alone. At Arnold Marketing Consultants, we specialize in healthcare digital marketing. We provide you with the tools, insights, and expertise you need to navigate the digital landscape. We’re ready to partner with you to plan, implement, and measure a successful campaign. We will turn challenges into opportunities and help you connect with your patients in meaningful ways.

With Arnold Marketing Consultants, you can focus on what you do best – providing exceptional healthcare – while we ensure that your digital presence resonates with your audience and achieves your business goals.

90-Day Marketing Overhaul

Healthcare Marketing

Strategy Packages

Arnold Marketing Consultants has a variety of packages for you to choose from, based on how established your marketing efforts may be.

Healthcare Marketing

Total Marketing Strategy Package


Experience a complete overhaul of your marketing strategy.

Gain a comprehensive 360-degree perspective that covers your competition, your tools, and your brand voice, providing you with a clear, actionable plan for the next 12 months.

Healthcare Marketing

Reduced Strategy Package


Confident in your brand’s mission, vision, and voice? We’ll omit the Brand Workshop & Guidebook and work off of your established brand. You’ll get an exceptional strategy that delves into your company’s image in the market, what sets you apart from competitors, your true target audiences, and how they speak.

Plan your next 6 months of marketing on a solid foundation that’s customized to YOU.

Instead of wasting time with one-off marketing,
see the bigger picture and take your business to
the next level.